HBPC Productivity and Panel Size Standards
In a home-based primary care practice (HBPC), many factors determine optimal productivity and panel size standards (i.e., the number of individual patients under the care of a specific provider). These include payment structure, practice model, outcome goals, geography/travel times, and more. While there is no one-size-fits-all solution, the...
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COVID-19 Vaccine Resources
As the Public Health Emergency (PHE) continues, providers and practices are now challenged to receive, prepare, and administer vaccines to home-limited patients. Here is a list of reliable resources that practices can reference to stay informed on the most current guidelines: Clinical References CDC Vaccinating Homebound Persons...
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Coordinating Acute/Urgent Visits
Coordinating acute or urgent visit requests in an HBPC practice is essential to helping medically complex patients avoid hospitalizations and unnecessary emergency department (ED) visits. Consider these strategies for taking unexpected schedule changes in stride: Develop a clear system for triaging patients to ensure the appropriate clinical staff...
December 17th, 2020
Categories: Tip of the Month, Training & Education
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Preparing for Flu Season
Flu season is always challenging and, with the current Public Health Emergency (PHE), advance planning will be even more important. Here are some tips to help you prepare: Order the appropriate quantity of flu shots. Review usage trends from past years, including how many were ordered versus how...
October 7th, 2020
Categories: Tip of the Month, Training
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Improving HBPC Practice Efficiency
Efficiency is key to the well-being of your HBPC practice. Here are some strategies for boosting efficiency: Understand and document current workflows and processes to avoid task duplication Create an effective intake process that collects necessary information and forms, and introduces services, so providers can focus on patient care...
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Medical Necessity Documentation 101
The medical necessity of a service is the overarching criterion for payment in addition to the individual requirements of a CPT  (Current Procedural Terminology) code. Documentation of medical necessity should do the following: Identify a specific medical reason or focus for the visit (e.g., worsening or new symptoms)...
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Strategies for Telehealth Implementation
Telehealth is an important clinical delivery model, especially for home-based providers during the COVID-19 pandemic. Here are some practical implementation considerations: Practice Implementation Consider current and future COVID-related workflow needs when selecting a technology vendor Train staff by conducting mock virtual visits among team members Develop documentation templates...
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Agendas for Interdisciplinary Team Meetings
Interdisciplinary team (IDT) meetings improve staff communication, encourage teamwork, and promote optimal patient care and outcomes within house call programs. During the COVID-19 pandemic, IDT meetings are especially important for maintaining team cohesiveness. Following a structured meeting agenda can help maximize IDT meeting effectiveness. In addition, brief staff huddles...
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Infection Control in Home-Based Primary Care
As home-based primary care (HBPC) expands across the U.S., we’re reminded of how critical this model of care is, particularly during a Public Health Emergency like COVID-19.  Because of this, and more than ever, HBPC providers must keep infection surveillance, prevention, and control efforts top-of-mind to protect patients,...
April 14th, 2020
Categories: Practice Management, Tip of the Month, Training
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Keep Your Practice Financially Healthy
Revenue cycle management (RCM) encompasses all the administrative and clinical functions that contribute to the identification, capture and management of patient service revenue. A periodic review of RCM basics may uncover opportunities for process improvement within your organization. Points to consider: Do you have in-house support, or will...
March 13th, 2020
Categories: Tip of the Month
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