Nengliang (Aaron) Yao, PhD, Research Director
Home Centered Care Institute

Aaron YaoDr. Yao is an internationally known expert in home care medicine with training in academic research, clinical science, business, and software engineering. In addition to his role at HCCI, Dr. Yao is a Research Scientist in the Section of Geriatrics at the University of Virginia School of Medicine, the Cheeloo Scholar Professor of Healthcare Management and Nursing, and Deputy Director of the Institute on Health and Aging at Shandong University. Dr. Yao has authored over 60 peer-reviewed articles, received numerous research grants, and is a widely-sought-after presenter for conferences in the United States and China.

Among the ways in which Dr. Yao most enjoys partnering with research clients is to help them answer critical questions about their house call program, their competitors, and the patients and communities they are serving. “Applied research, as we call it, is not really about getting something published in an academic journal,” says Dr. Yao. “It’s about – is the information useful? Is it helpful for improving care or expanding access to more patients who need care? We collect and analyze data, so we can deliver informative, actionable reports to our clients.”


Melissa Singleton, M.Ed., Chief Learning Officer
Home Centered Care Institute

Melissa SingletonWith 25+ years of experience in continuing medical education (CME) and health care quality improvement, Ms. Singleton has held senior staff positions at medical specialty societies and has also served as an executive consultant to health care organizations at national and state levels. She has a graduate degree in adult professional education/human resource development and brings extensive knowledge and expertise in educational design, research, quality measurement, and health care outreach.

In her role as Chief Learning Officer at Home Centered Care Institute (HCCI), Ms. Singleton oversees the development, implementation, and evaluation of all educational programming, research initiatives, and a wide range of projects, services, and outreach aimed at expanding access to high-quality home-based primary care (HBPC) for patients who need it. She is passionate about leveraging strategic partnerships and working with like-minded collaborators to grow the HBPC workforce and improve the sustainability of house call programs that serve frail, older adults and patients of any age who are medically complex, require advanced care for serious illness, and/or have injuries or conditions causing them to be homebound or home-limited.