HCCI Consulting Team
Dr. Paul Chiang, Senior Medical and Practice Advisor
Dr. Chiang is also Medical Director for HomeCare Physicians, and he has made over 32,000 house calls to more than 2,800 patients over his 18+ year career. Dr. Chiang attended medical school at the University of Illinois in Chicago and completed his residency program at the Medical College of Wisconsin in Milwaukee. He holds a Master of Arts in Bioethics. His practice and work have been featured on ABC News Chicago and in northeast Illinois’ Daily Herald. In 2014, Central DuPage Hospital named him as one of 50 Unsung Heroes.
Dana Crosby, Director, Research & Practice Improvement
Dana brings a 20+ year portfolio of success driving business, human resources and consulting strategies, functions, and initiatives for organizations across diverse industries. Prior to joining HCCI, Dana led a global Human Capital Management consultation and implementation services practice with a portfolio inclusive of Fortune 500 companies. Dana holds a Bachelor of Arts degree in both Business Administration and Psychology. Along with her expertise in consulting and human resources, she brings a personal passion and professional commitment to the mission of HCCI.
Brianna Plencner, CPC, CPMA, Manager, Practice Improvement
Brianna has deep knowledge and experience in house calls practice management having focused her career in Primary Care and Home Care Medicine. Brianna is a certified coder since 2014, Certified Professional Medical Auditor as of 2018, and holds a diploma in Medical Insurance Billing and Coding. Prior to joining HCCI, Brianna served as the Practice Manager for HomeCare Physicians, a home-based primary care practice which is part of Northwestern Medicine in the Chicago, IL area; she also has experience working with inpatient hospital and critical care physician practices. In addition to her understanding of practice operations, Brianna excels at developing workflows and efficiencies for home-based primary care practices. Brianna has strong communication skills with experience bringing front and back office teams together.