Resource Center

At Home Centered Care Institute, we are committed to transforming health care through sustainable, innovative house call programs that enhance the patient experience, improve health outcomes, and reduce costs.  We recognize the numerous challenges that can be encountered by home-based primary care (HBPC) providers and practice staff and the value of having access to knowledgeable experts and timely guidance.

We at HCCI are here to help in a variety of ways!


HCCIntelligence – Hotline

Our experienced HBPC providers, practice management experts and nationally certified coders and auditors are available to answer questions and provide assistance. Hours of operation are 9:00 am–5:00 pm Central Standard Time (CST), Monday through Friday, holidays excluded. All voicemails and emails will be answered within two business days.

To reach a member of the HCCIntelligence Hotline staff, call 630.283.9222 or email Help@HCCInstitute.org.


HCCIntelligence – Webinars

Every third Wednesday of the month, HCCI hosts a free webinar on a clinical or practice management topic relevant to home-based primary care (HBPC).  Webinars are approximately 30 minutes in length followed by an open Q&A session, “Virtual Office Hours.” Participants can submit questions at the time of registration.

 


HCCIntelligence – Virtual Office Hours

Immediately following the monthly HCCIntelligence™ Webinar, HCCI hosts a 30-minute Virtual Office Hours session. Our clinical and practice management experts will be available to answer your questions on topics related to home-based primary care.

To register for June 19th Webinar/Virtual Office Hours, click here.
To register for July 17th Webinar/Virtual Office Hours, click here.
To register for August 21st Webinar/Virtual Office Hours, click here.

 


HCCIntelligence – Webinar Dates and Topics


Wednesday, June 19, 4 pm – 5 pm CST

The Most Important Billing Codes You May Not Be Using!
Register Here

Objectives:

  • Identify commonly overlooked opportunities to enhance reimbursement within an HBPC practice.
  • Describe coding and documentation requirements for advance care planning, prolonged services non-face-to-face, anticoagulation management, and oversight of home health certifications and recertifications.
  • Increase revenue within your HBPC practice by appropriately coding and billing for services you may already be providing.

Presenters

  • Brianna Plencner CPC, CPMA – Specialist, Practice Improvement, HCCI
  • Thomas Cornwell MD – Chief Executive Officer, HCCI
  • Paul Chiang MD – Chief Medical Officer, HCCI

 

Wednesday, July 17, 4 pm– 5 pm CST
Clinical Conundrums: The Top 3 Challenges You May Be Facing
Register Here

Objectives:

  • Manage Congestive Heart Failure (CHF) in patients with functional disability and multiple, complex comorbidities that contribute to functional, nutritional, and cognitive limitations.
  • Apply effective management strategies for homebound patients with Chronic Obstructive Pulmonary Disease (COPD).
  • Describe the general considerations and recommendations in the treatment of Type 2 Diabetes Mellitus (DM) in complex, frail, elderly patients in the home setting.

Presenters

  • Thomas Cornwell MD – Chief Executive Officer, HCCI
  • Paul Chiang MD – Chief Medical Officer, HCCI
  • Brianna Plencner CPC, CPMA – Specialist, Practice Improvement, HCCI

 

Wednesday, August 21, 4 pm – 5 pm CST
Improving Workflows: Front Office, Back Office, and What it Means for Staffing
Register Here

Objectives:

  • Describe the various functions performed by the front office and back office within an HBPC practice.
  • Compare the various types of professionals who perform HBPC front office and back office functions.
  • Discuss various staffing models for HBPC and identify some possible pros and cons with each one.

Presenters

  • Brianna Plencner CPC, CPMA – Specialist, Practice Improvement, HCCI
  • Thomas Cornwell MD – Chief Executive Officer, HCCI
  • Paul Chiang MD – Chief Medical Officer, HCCI

*check back as additional Webinar topics will be posted as they become available


“HCCIntelligence™ is for educational and informational purposes only and should not be relied upon as medical advice.”